1099-etc 1099 W-2 Forms Filer : No Stylesheet Options

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AMS Support knowledge Base

Below you will find a collection of the most commonly answered support and sales questions we receive.

Click on any category to see the questions for that category.

3rd Party Designee (2)
  1. On the 940/941 forms, how do I enable and input the Third Party Designee information in the AMS Payroll?
  2. How do we setup multiple Third Party Designees for the 940/941 forms?
Differential Update (2)
  1. How do I install the Differential Update?
  2. What is the difference between the Differential and the Full Update?
Downloading (4)
  1. When I try to use the Download manager to download an update, I get a message "Cannot access AMS website." What does this mean?
  2. Can I download prior years software from the website?
  3. When I download the update, I get an error "Zip File is damaged, truncated, etc. - try to download again". What is wrong?
  4. How can I get the update to a computer that is not connected to the internet?
E-File (6)
  1. Do I need to file a W3 if I E-File?
  2. Do I need to file a 1096 if I E-File?
  3. What is E-Filing Services?
  4. Can I file the 1098's electronically with the 1099-Etc program?
  5. Is there a way to create W-2G information so that it can be E-Filed?
  6. What is the E-File Direct Option?
E-File Direct (11)
  1. Does E-File Direct allow filing of 941 forms?
  2. Do I need to sign up with the SSA to electronically file W-2s through E-File Direct module?
  3. Do I need a Transmitter Control Code (TCC) from the IRS if I E-File my 1099 form types using E-File Direct?
  4. How do you correct "RF or end of file was reached before RW records were processed?”
  5. If I Omit forms will that exclude them from E-Filing?
  6. What is the name of the file that I upload to the IRS that contains my 1099 information for the year?
  7. Can I E-File Corrected 1099's?
  8. What is the name of the file that I upload to the SSA that includes my W-2 information?
  9. Can we submit multiple companies when creating a W-2 electronic file through E-File Direct?
  10. How do I use the combined/state filing for 1099s?
  11. Do I need to submit a 1096 or a W-3 if I E-File?
E-Filing Services (4)
  1. When using E-Filing Services, how far back can we file W-2C forms?
  2. How to correct: The element 'Phone' has an invalid value for the data type 'PhoneNumberType': '0000000000'.
  3. When using E-Filing Services, how do I pay for the forms that I have submitted?
  4. Is there any way to open up 1099-Etc and find out which clients have been transmitted electronically?
Error Messages (5)
  1. How do I correct a 'COL INDEX ERROR' error when printing on pre-printed forms?
  2. What does the error, Error 5, "File In Use" mean?
  3. When accessing a module what does the error, "Payer not found in DATABASE.CRE" mean?
  4. What does the error message, "Action Canceled" or "Page Cannot be Displayed" mean when accessing the Help files?
  5. What does the error, "Error #213 (End of file found unexpectedly) File .........(filename)...[GetDbfRecord] mean?
Forms (11)

Questions regarding forms within the 1099-etc software.

  1. Does your software have every state, and federal form?
  2. How do I transfer only the payer information from last year without transferring the recipient data too?
  3. How can I prepare forms for a prior year?
  4. Can 1099-Etc Program print a list to show which forms a Payer uses?
  5. Can I use the scannable forms for unemployment reports?
  6. Will the SSA accept laser-generated W-2c/W-3c forms or do they need to be printed on red dropout forms?
  7. Does your program support the 944 form, (Employer's Annual Federal Tax Return)?
  8. Where do I order my forms and checks from?
  9. Do we need the red inked forms to produce the Copy A of the 1099? And if so can they be ordered from your company?
  10. Is there any way to produce a Form 1096 for IRS submittal?
  11. Does your program include W-2 and 1099 forms?
Forms - Federal (31)
  1. What are the credit reduction states and rates for 2012?
  2. When will form 940 be available?
  3. Is form 1042 included?
  4. When are we going to be able to transfer data from the 1099's and W-2's to the 1096's and W-3's?
  5. How do I print Copy B (To Be Filed With Employee's Federal Tax Return of the W-2 form?
  6. Where do I input data for Form 1042-S?
  7. Are the laser generated Copy A W-2C & W-3C forms accepted by the SSA?
  8. Can we print the 1098 Copy A forms from your program?
  9. How do I type a zero in Box 9 on the 1099-MISC form?
  10. I have withholding for 2 different states, but all my W-2's show only state A. Why?
  11. I have W-2 records with either Ohio or Michigan withholding on them. I want to print all the OH in a group and all the MI in a group. How do I do this?
  12. I printed my W-2 forms but there are no subtotals and/or totals. How can I print totals to double check my data entry?
  13. When the 1099-G data is transferred to Form 1096, it will not total up the amounts entered in Box 2 of 1099-G and transfer the total to Box 5 of Form 1096.
  14. When printing W-2s, I would like to print copy B & C on the same page for an employee. Is this possible with this software?
  15. How do you transfer data from a W-2 to a W-2C?
  16. Where can I get the Wager Codes for the W-2G form?
  17. How do I print a corrected 1099-Misc Form?
  18. When transferring from the AMS Payroll module to W-2s, is it possible to show more than 2 Locals on the W-2s?
  19. Can I print the totals for my W-2's in the employee, 4-up quadrant mode?
  20. Can we enter the data directly into the W-2C form?
  21. Can I sort the 1099's, in alphabetical order by recipient name?
  22. How to I suppress the printing of Line 17 on the 941 form if the total tax for the quarter is less than $2,500?
  23. Do you sell a product that will print the 1042-S as well as the remittance document 1042-T?
  24. When entering data on the 1042-S form, how should a foreign address be entered?
  25. How do we print a 1098 form?
  26. When I print 943 form, the tax deposits entered are not carrying through to the form. How can this be corrected?
  27. Is there a way to print 4-up employee W-2s and have one panel contain the employee instructions?
  28. Will the 1096 auto-updated if changes are made to the 1099 forms included?
  29. Do you have an option that contains the 945 and 945-A forms?
  30. The 1096 form is printing "FILE COPY ONLY". How do we get rid of that so we can submit this form with the IRS?
  31. How do I print Copy A, B, C and Copy 1 of the W-2s at the same time without multiple print commands?
Forms - State (11)
  1. In AMS Payroll, how do I waive printing the DE88 form?
  2. How do I get TRI-MET to appear on the Oregon Quarterly Tax Report?
  3. Can the software print the late filing penalty on the quarterly tax form?
  4. How do I print the Texas Workforce Commission Domestic Employer's Annual Report (C-3 DOM form)?
  5. Will California accept the California DE-88 form that prints from the 1099-Etc program?
  6. Can AMS Payroll generate a New Jersey W-3?
  7. Does the program generate the Colorado DR 1093 form?
  8. Will the state of Oklahoma accept laser printed ITW Forms or do we need to purchase blank forms?
  9. How do I change the due date on a client letter in A-T-F Payroll?
  10. How can I print the Georgia Annual Form G-1003 (Income Statement Transmittal)?
  11. Can the scanable version of form C-3 for the Texas Workforce Commission be filed without printing it on the TWFC's red form?
General / Misc (29)
  1. When does the software become available each year?
  2. Why is my FUTA liability higher than expected in December?
  3. Can payroll data be exported?
  4. What type of Mailing Labels are supported?
  5. Can the font be changed on client letters?
  6. Can a firm logo be inserted into a client letter?
  7. How to delete a User:
  8. How to print a list of payees and check for duplicates:
  9. How do I export the W-2/1099 forms data to a file that can be opened with Excel?
  10. How do I change the Work Directory?
  11. Can I allow employees access to only one form in the W-2/1099 Forms Filer module?
  12. Can I merge checks and deposits from one payer to another payer?
  13. I need to restore the client letter file for the 1099 Letter. How do I do this?
  14. How to correct 'Navigation Canceled' when accessing help:
  15. How to setup a password for a payer:
  16. How can I learn more about the software?
  17. How do I edit client letters?
  18. How do I move my program and data to another computer?
  19. What is your Forms Filer Plus Module?
  20. How to transfer 1099-MISC records from AMS Payroll that are at least $600:
  21. How can I view the License agreement? How many pcs can it be loaded on?
  22. Is the program compatible with Windows 8?
  23. How to set the program up so that the decimal point is automatically entered?
  24. Why would I setup different Users?
  25. How to get a replacement CD?
  26. How to delete a payer:
  27. Where is the 1099-Etc manual?
  28. What is the maximum number of records that 1099-Etc supports?
  29. What are the System Requirements?
Importing (18)
  1. How do I import 1099-MISC information from Quickbooks into the 1099-Etc program?
  2. Can 1099 forms be imported from Excel?
  3. Can I import my W-2 information from Sage PeachTree?
  4. What happens to existing records when an Excel file is imported?
  5. Can a Tab Delimited file be imported?
  6. How to correct "I/O Error 103" when importing:
  7. Do I need hyphens in the TINS that are in Excel before importing?
  8. What is the limit on the number of records that can be imported?
  9. Can data be imported from 'a particular' accounting software?
  10. Can AMS Payroll import from QuickBooks?
  11. How to use the name formatting function on a form that has been imported.
  12. When importing through the Import Assistant, how do I know what the field names mean?
  13. How to correct "Range Check Error" when importing:
  14. How do I setup a Lotus file to import into the 1099-Etc program?
  15. How to change the ATF_NAME in the X-REF file?
  16. How to correct "List index out of bounds (308)" when importing a PRN file:
  17. What file formats can be imported?
  18. How to import corrected 1099s:
Installation (17)
  1. Will 1099-Etc work with Windows 8?
  2. When I put the CD in I get an error message about the SPLASH program. How can I install?
  3. How to correct: "Setup Initialization Error: Setup cannot access required information file".
  4. How can I get a replacement CD for a prior year?
  5. How to correct: "Path Invalid Check for Typos", when installing.
  6. How do I install the Full Update?
  7. After downloading and installing the update, will I have to shut down and restart?
  8. How do I move my program and data to another computer?
  9. Can information be entered if a form is available before all forms are?
  10. Will 1099-Etc work with a MAC on OSX?
  11. How to correct "Augment Error 266" when installing.
  12. Can the software be installed on more than one computer in an office?
  13. Where can I get my Serial Number and Key Code?
  14. How do I install the Demo?
  15. Does the data transfer year to year?
  16. What are the System Requirements?
  17. Can I install the program on a network and multiple PCs?
Networking (5)
  1. Can the 1099-Etc program run on a network?
  2. Does the software run on a Linux based network?
  3. How do you correct an error 32 - payer is in use?
  4. Can UNC paths be used with the program?
  5. How do I install 1099-Etc icons on the desktop or in the program menu at user workstations in a network environment.
Ordering (8)
  1. What if I do not wish to give my credit card online?
  2. Can old tax years be ordered?
  3. If I preorder next years software when will I receive it?
  4. What is the price?
  5. Can I Print an Order Form from the Website?
  6. I am an existing customer and would like to add a module how do I do this?
  7. When will my serial number and key code be sent?
  8. Do I have to order the software every year?
Payroll (73)
  1. When will form 940 be available?
  2. How do I remove a state?
  3. I have an employee that needs to report taxes for 3 or more Locals on one check. How do I set this up in AMS Payroll?
  4. How do I input weeks worked?
  5. How do you setup an employee to be exempt from withholding any Federal (FIT) and/or State (SIT)taxes?
  6. When entering exemptions in AMS Payroll, the program only goes up to 9. Is there a way to go higher?
  7. How do I change SUTA max wages?
  8. How do I hide tagged employees?
  9. Do you support electronic filing of state unemployment tax returns?
  10. How do I view the User Defined Fields templates?
  11. How do I hide released employees?
  12. Where do you change marital status and deductions/exemptions?
  13. How do I change the 941 mailing address, to the IRS, on the client letter?
  14. How do I sort check entries on the browse screen in ascending rather than descending order?
  15. How can I export information to Excel?
  16. How would you handle a garnishment?
  17. How do I copy a company?
  18. Can I sort the Input screen by Social Security Number instead of by employee name?
  19. Is there a report that will generate payroll liabilities for each quarter?
  20. State information is not exporting to the W-2s how can this be corrected?
  21. How do you get 943 tax deposits to show on the 943?
  22. How do you get a 941 Schedule B to print?
  23. How do I change a User Defined Field so that it is no longer exempt from a particular tax?
  24. How do I print a Report for Local Taxes in AMS Payroll?
  25. How do I enter the Preparer's information in AMS Payroll?
  26. How do I edit an employee's default check?
  27. How do I setup an addition to net pay?
  28. What is the fee for filing 941 forms electronically?
  29. How do I setup a field in AMS Payroll for Taxable Tips?
  30. Why is the 941 Schedule B form not displaying the tax liability amounts?
  31. How do you set up the User Defined Field for Non-employee compensation on the 1099-MISC forms?
  32. Can checks be recovered that were accidentally deleted?
  33. Can a negative check be entered to correct an error in a previous quarter?
  34. How do I get the interim Federal and State Payroll Tax Payment client letters to print with what to pay at the end of a quarter?
  35. How do you enter the information needed for Third Party Sick Pay?
  36. How can I get the Ohio quarterly report to print "The number of Weeks worked"?
  37. Do I have to manually enter check numbers for them to appear on check register?
  38. How do I setup a salaried employee?
  39. How can I print a report showing a list of the 941 deposits?
  40. How do we get the AMS Payroll program to round to whole dollars for the Federal Withholding?
  41. How do I setup a field for a "Pre Tax deduction"?
  42. How do I setup a field to garnish a dollar amount from an employee's wages?
  43. Can I electronically file the 941 forms from your program?
  44. How do I change the Quarter Ending Date on a state form?
  45. Where would I enter the Re-Employment Service Fund Rate for the State of New York?
  46. How do I set up the program to have State Income Tax Withholdings for two States on one check?
  47. How do I setup an employee that works in one state and lives in another?
  48. How are partial year exemptions setup?
  49. How do I delete a Default Check?
  50. How do I change the Banking information that prints on MICR checks?
  51. How do I show an IRA contribution in AMS Payroll?
  52. How do you enter the prior year-to-date FUTA and SUTA information?
  53. Can the program round the state withholding amounts to the nearest dollar?
  54. How do I correct, "This payer has been edited with a newer version of the software”?
  55. How do I mark a company as exempt from taxes?
  56. How do you delete a previously setup User Defined Field?
  57. How do I delete one employee from AMS Payroll?
  58. How do I enter multiple states in the AMS Payroll program?
  59. Does the software have the mailing addresses for the state forms?
  60. How do I calculate the SITW when doing Payroll?
  61. How do I set up employer paid FICA?
  62. What is involved in setting up a client for direct deposit?
  63. How do I add a second hourly rate for a client?
  64. Are there any restrictions using software in a payroll processing business?
  65. Can an employee be setup in payroll to receive both a 1099 and a W-2?
  66. Can the New Jersey WR-30 be filed electronically?
  67. Can a signature be printed on a check?
  68. Can we export payroll data from AMS Payroll into Quickbooks?
  69. If starting in the middle of the year, how can employee year to date information be entered?
  70. How can after the fact checks be entered?
  71. Can general ledger information be exported to QuickBooks?
  72. Does the software have built in payroll tax tables?
  73. How may companies and employees can be able to setup using this software?
Printing (23)

Questions about printing and printer related issues.

  1. How do I correct a 'COL INDEX ERROR' error when printing on pre-printed forms?
  2. Is there a way to payer address labels?
  3. How do I adjust the Margins on a Pre-Printed form?
  4. How do I setup duplex printing for W-2's?
  5. Is there a way to print two recipients per page on a 1099-MISC, the instructions are pre-printed on the back?
  6. Can I use any printer with 1099-ETC?
  7. Can the recipient’s name and address be printed on the back of a 1099 to allow it to be mailed in a regular windowed envelope?
  8. I can no longer print the forms, only the data prints. How can I print the forms and the data?
  9. I am printing W-2's on a laser printer using pre-printed forms, do I need the Laser Generation Module in the software?
  10. Can W-2 forms be printed on double-wide dot-matrix forms?
  11. How do I create a Table or Worksheet report on tagged records in the W-2/1099 Forms Filer Module?
  12. How do I print W-2's to the manual feed tray?
  13. FITW is no longer printing on the W-2 forms, how can this be corrected?
  14. How can I print multiple copies of the forms?
  15. Using the Laser Generation Module, how do I move the entire form to the left?
  16. If payer data is stored in different work directories can a master list of all recipients be printed?
  17. Is there a way to save margin settings so that when the program is updated it retains the changes?
  18. When printing a state form, why do question marks appear in the scan line?
  19. Is there a way to send a form to a .TXT file instead of to a physical printer?
  20. When printing forms, the form prints fine but the data prints as "########", how can this be corrected?
  21. Can the forms generated in your software be saved in pdf format?
  22. How do I print multiple copies or preview a form?
  23. Can I print forms on blank paper with your program?
Printing Checks (20)
  1. Will any blank checks work with AMS Payroll ?
  2. Does 1099-etc have a preference as to whether blank check stock should have a top check, middle check, or bottom check layout?
  3. Can checks be transferred to QuickBooks?
  4. How do I print checks for Federal and State Tax Deposits?
  5. What Check Type do I use to print QuickBooks checks from your program?
  6. How do I fax a pay stub directly from my computer instead of printing it out and then faxing it?
  7. How do I move the printing UP on a check?
  8. How do I print checks using a non-HP laser printer?
  9. Is it possible to print checks with only one voucher as opposed to the check type Y & Z options which print two vouchers?
  10. When printing checks, can I remove the "$" that prints?
  11. Can the ‘Pay Period Date Range’ be saved on the check for future printing?
  12. Can I print MICR checks with this software?
  13. How do I remove the signature line from MICR checks?
  14. What check type do I select for MICR checks?
  15. How can print a negotiable check for someone who is set up for direct deposit?
  16. Can I purchase blank check stock and have your program print the entire check?
  17. Where do we change what the next check number that will be printing on the checks from AMS Payroll?
  18. Is there any way to save an employee's paycheck/paystub to a PDF file so it can be sent via email?
  19. Can I print a voucher instead of a check?
  20. How do I align the preprinted checks that I have purchased in AMS Payroll?
Quickbooks (11)
  1. When importing from QuickBooks, there is a long Cat_Name list with items that are no longer being used, can I delete them?
  2. I am importing from QuickBooks and cannot find the IIF and the TAB files that I created. Where are these located?
  3. Can payroll information be imported from a Quickbooks Accountants file (.QBA)?
  4. I imported a QuickBooks file into AMS Payroll twice, how do I correct this?
  5. When importing from QuickBooks how do I match the QuickBooks category names with the ATF category names?
  6. How do I import 1099s from QuickBooks?
  7. How do I import checks from QuickBooks when the payer has employees in multiple states?
  8. How do I correct a ‘Range Check Error’ when importing from QuickBooks?
  9. Can I import payroll data from QuickBooks 2006 and later?
  10. When importing from QuickBooks, employee information is transferring but no actual checks, how can I correct this?
  11. Can I import from a version of Quickbooks prior to 2006?
Reports (10)
  1. I want to include Box 14 on the W-2 form on the Table Report. How do I set this up?
  2. Can 1099 etc handle the reporting of cafeteria plans?
  3. How can I print out personal information, (name, address, date of birth, SSN, date hired, etc) for each employee?
  4. Is there any option in payroll software to print a report showing New Employees?
  5. I need to print a report for one employee that will list their checks. How do I do this?
  6. What report will show me duplicate recipients across all of my payers?
  7. Line 17 on Form 941 is printing even though I am a Semi-Weekly depositor, how do I correct this?
  8. Can Report F print the name on the same line as the wages?
  9. How do I print a report for only one employee only?
  10. How do I print a report that shows Overtime Hours as well as Overtime Pay?
Tax (2)

Questions about the way the 1099-etc software handles tax calculations, prints tax forms, or anything else tax related.

  1. Can I E-File my W-2 or 1099 forms with your program?
  2. Does your program include W-2 and 1099 forms?
Transferring (4)
  1. How can I transfer this just one Payer from a prior year to the current year?
  2. Do money amounts transfer from the prior year for 1099-Rs?
  3. How do I move my program and data to another computer?
  4. Does the data transfer year to year?
Uninstalling (1)
  1. How Do I Uninstall the 1099-Etc Software?
Year-End (2)

Questions that relate to year-end tax filing.

  1. Can I E-File my W-2 or 1099 forms with your program?
  2. Does your program include W-2 and 1099 forms?

Contact Information

  • Address
    Advanced Micro Solutions, Inc
    1709 South State Street
    Edmond, OK 73013-3633
  • Email
    info@1099-etc.com
  • Phone
    Sales and Non-technical Information
    (800) 536-1099

    Customer and Technical Support
    (405) 340-0697
  • FAX
    Orders and Registration
    (800) 519-1174

    Software Technical Support
    (800) 578-1780
Nelco, When Company Counts

AMS recommends Nelco for all your laser tax form needs.

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