AMS Support knowledge Base
Below you will find a collection of the most commonly answered support and sales questions we receive.
Click on any category to see the questions for that category.
Backup - Restore (1)
Downloading (8)
- When the 1099 program opens up or I try to use the Download manager to download and update, I get a message "Cannot access AMS website." What does this mean?
- Where do I find a current update for a prior year?
- I have a Mac computer. Will I be able to download the software I recently purchased?
- Can I download prior years software from the website?
- When I try to download the update, I get an error message stating "Pluggin did not intialize" and it closes the program. What does this mean?
- I have tried to download 1099-Etc and get a message that "Zip File is damaged, truncated, etc. - try to download again", which I've done with the same result. How can I download the program?
- How can I get the update to a computer that is not connected to the internet?
- I downloaded the Update and now I cannot find it. What directory is it in?
E-File (4)
E-File Direct (14)
- Do I need to sign up with the SSA to electronically file W-2s through E-File Direct module?
- Do I need a Transmitter Control Code (TCC) from the IRS if I E-File my 1099 form types using E-File Direct?
- We received a letter from the SSA saying that the W-2 electronic file that was submitted contained the error, "RF or end of file was reached before RW records were processed". What does this error mean?
- If I Omit forms will that exclude them from E-Filing?
- What is the name of the file (created with E-File Direct) that I upload to the IRS that contains my 1099-MISC information for the year?
- Can I E-File Corrected 1099's?
- I created a file to electronically submit the W-2 information to the SSA. What is the name of the file and where is it located?
- Can we submit multiple companies when creating a W-2 electronic file through E-File Direct?
- Does your system produce files compatible with the new IRS F.I.R.E. system for internet filing of forms? If so, what options do I have to purchase
- When E-Filing, I keep getting "No Comma after Payee City name". What am I doing wrong?
- I keep trying to send my 1099'S to the IRS' F.I.R.E. System and keep getting the following error: Your file does not contain a complete set of 'T', 'A', 'B', 'C' and 'F' records or the data is not information returns. The file that you are sending to us must begin with a 'T' record. What can I do to correct this?
- I'm electronically filing 1099s but I don't file combined Federal/State, I file the State separate. How do I do this? I would like to know how to switch to combined filing.
- What is the name of the file (created with E-File Direct)that I upload to the SSA that contains my W-2 information for the year?
- I am using E-File Direct and then sending my files through the IRS' FIRE system. Most of our clients have 1099-MISC and 1099-INT data. How do I submit the 1096?
Error Messages (5)
- What does error, "WARNING: Quarter = 0 <<", mean?
- What does the error, Error 5, "File In Use" mean?
- When accessing a module what does the error, "Payer not found in DATABASE.CRE" mean?
- What does the error message, "Action Canceled" or "Page Cannot be Displayed" mean when accessing the Help files?
- What does the error, "Error #213 (End of file found unexpectedly) File .........(filename)...[GetDbfRecord] mean?
Form Alignment (2)
- How do I adjust the Margins on a Pre-Printed form?
- When printing 6-up W-2's via laser generated forms, the receipient name block is too far left and doesn't show correctly through the envelope ordered for your software. How do I increase the margins in the Recipient Name and Address block to shift it to the right?
Forms (14)
Questions regarding forms within the 1099-etc software.
- Does your software have every state, and federal form?
- How do I transfer only the payer information from last year without transferring the recipient data too?
- How can I prepare forms for a prior year?
- After I transferred my data, I see the names and addresses but no money amounts on the 1099 form. I don't remember ever having to re-enter information from year to year. Do I need to transfer the data again?
- Can 1099-Etc Program print a list to show which forms a Payer uses?
- Can I use the scannable forms for unemployment reports?
- Will the SSA accept laser-generated W-2c/W-3c forms or do they need to be printed on red dropout forms?
- When I try to use 1099-MISC form to enter new payees, I am told the form is not yet available. Why am I getting this message?
- We just purchased the 1099-Etc software however, when filling out the 1099 forms it still reflects the old tax year. Do we need an update?
- Does your program support the 944 form, (Employer's Annual Federal Tax Return)?
- Where do I order my forms and checks from?
- Do we need the red inked forms to produce the Copy A of the 1099? And if so can they be ordered from your company?
- Is there any way to produce a Form 1096 for IRS submittal?
- Does your program include W-2 and 1099 forms?
Forms - Federal (39)
- Do you have the form 1042? We were hoping to transfer the information from the 1042S directly to the 1042 form.
- When are we going to be able to transfer data from the 1099's and W-2's to the 1096's and W-3's?
- In the Forms-Etc module, the 941 form automatically has an "X" in the box on "Line 15" for Semi-Weekly Depositors and there does not seem to by any way to change it. What do you do if the tax liability is less than $2,500?
- When I am entering in the country code for Puerto Rico on the 1042-S form, and hit F5 to validate the code, the program says the "Country Code" for Puerto Rico is not found. How do I find the Country Code?
- How do I print Copy B (To Be Filed With Employee's Federal Tax Return of the W-2 form?
- Where do I input data for Form 1042-S?
- Are the laser generated Copy A W-2C & W-3C forms accepted by the SSA?
- Can we print the 1098 Copy A forms from your program?
- How do you print an Image Substitute for W-2 or 1099 forms?
- How do I type a zero in Box 9 on the 1099-MISC form?
- I have withholding for 2 different states, but all my W-2's show only state A. Why?
- I have W-2 records with either Ohio or Michigan withholding on them. I want to print all the OH in a group and all the MI in a group. How do I do this?
- I printed my W-2 forms but there are no subtotals and/or totals. How can I print totals to double check my data entry?
- When the 1099-G data is transferred to Form 1096, it will not total up the amounts entered in Box 2 of 1099-G and transfer the total to Box 5 of Form 1096.
- When printing W-2s, I would like to print copy B & C on the same page for an employee. Is this possible with this software?
- After transferring my W-2 data from A-T-F Payroll, Box 12, the 401k deferred compensation should be labeled with the letter "D", but the program labeled it with the number "4" How can I correct this?
- Is there a way to transfer the data from the W-2 to the W-2C?
- Where can I get the Wager Codes for the W-2G form?
- Can we Laser Generate a black & white W-2 & W-3 Copy A from your program that is acceptable to the SSA?
- How do I print a corrected 1099-Misc Form?
- When transferring from the A-T-F Payroll module to W-2s, is it possible to show more than 2 Locals on the W-2s without typing them by hand?
- When I print the pre-printed W-2 Copy A form, the employee's first and last name do not fit into the correct boxes. It looks correct on the screen, so how can I get it to print correctly?
- Can I print the totals for my W-2's in the employee, 4-up quadrant mode?
- I have installed the Version A-1.0 and transferred my files. However, when I try to access the 1099 or W-2 forms I get the following message: "AMS is waiting for agency approval of this form. It will be made available as soon as possible." Why?
- Can we enter the data directly into the W-2C form?
- I prepare 941's for Non-profit organizations which need to be mailed to Ogden, Utah. How can I get the instruction letter to provide the correct address?
- Can I sort the 1099's, in alphbetical order by recipient name?
- How to I suppress the printing of Line 17 on the 941 form if the total tax for the quarter is less than $2,500?
- Do you sell a product that will print the 1042-S as well as the remittance document 1042-T?
- When entering data on the 1042-S form, how should a foreign address be entered?
- How do we print a 1098 form?
- When I print 943 form, the tax deposits entered are not carrying through to the form. How can I get the deposits to print on the 943 form 943?
- Is there a way to print 4-up employee W-2s and have one panel contain the employee instructions?
- If you transfer your 1099 data to the 1096 and print the 1096, will the 1096 update if there are changes made to 1099's at a later date?
- Do you have an option that contains the 945 and 945-A forms?
- The 1096 form is printing "FILE COPY ONLY". How do we get rid of that so we can submit this form with the IRS?
- How do I print Copy A, B, C and Copy 1 of the W-2s at the same time without multiple print commands?
- Do I need an "*" before the address for foreign recipients. I see that this is true for the 1042-S form but does it apply to the 1099 form types also?
- I'm interested only in the 1042S-DIV, 1042S-INT, 1099-INT, & 1099-DIV, does the software have the capability to print hardcopy from the HP Laser printer in multiple copies?
Forms - State (12)
- When I print state quarterly report for California, it will print the unemployment forms and the DE88. Is there any way to waive printing DE88?
- When printing out the Oregon Quarterly Tax report, Column C (Tri-Met) doesn't print the wages out. Where do I go into the program and set it up so that the Tri-Met is figured on the tax return?
- Can the software print the late filing penalty on the quarterly tax form?
- On Form PA UC-2 in A-T-F Payroll, is there any way to change lines 1-8 from right-aligned to left-aligned?
- How do I print the Texas Workforce Commission Domestic Employer's Annual Report (C-3 DOM form)?
- Will California accept the California DE-88 form that prints from the 1099-Etc program?
- Can A-T-F Payroll generate a New Jersey W-3?
- Does the program generate the Colorado DR 1093 form?
- Will the state of Oklahoma accept laser printed ITW Forms or do we need to purchase blank forms?
- How do I change the due date on a client letter in A-T-F Payroll?
- How can I print the Georgia Annual Form G-1003 (Income Statement Transmittal)?
- Can the scanable version of form C-3 for the Texas Workforce Commission be filed without printing it on the TWFC's red form?
General / Misc (40)
- I installed the program on a new computer and the screen size for the program is much smaller than it was on the old computer. How can I change it to appear bigger?
- Is there a way to export my payroll data into Excel or any other program?
- Can I download the update to several floppies?
- What type of Mailing Labels does your program support?
- On the Form Entry screen, the button labels across the bottom, "Prev, Next, Add", etc, are displayed in nonsense characters. How can I fix this?
- Can I change the Font on the Client Letters?
- When I print a form or report I get 30 copies of page 1, 30 copies of page 2.... Where is the place to change the number of pages printed?
- Is there a way I can import the firm logo into the client letter?
- How do you delete a User?
- How can I print a list of our payees to check for duplicates?
- How do I export the W-2/1099 forms data to a file that can be opened with Excel?
- How do you transfer employees from A-T-F Payroll to the Forms Menu to input 1099-R amounts?
- How do I change my Work Directory?
- How can I transfer this just one Payer from a prior year to the cureent year?
- Can I allow employees access to only one form in the W-2/1099 Forms module?
- Can I merge checks and deposits from one payer to another payer?
- I need to restore the client letter file for the 1099 Letter. How do I do this?
- I cannot access the Help file in the program. How can I fix this?
- I would like to set up a password to secure my program. Can you direct me on this issue?
- When I print forms I get an error message, "Class not registered". What is the problem?
- How can I learn more about the software?
- How do I edit the client letters in the system?
- We are having conflicts when running innoculateIT virus scan and our 1099 program. Printing causes the program to freeze. Has anybody reported any problems with that?
- What is your Forms-Etc program?
- I entered duplicate payroll check in the previous quarter. I would like to adjust this error by entering a negative payroll check, however the program gives me an error which reads "Negative check may cause the base wages for SUTA, FUTA and FICA to be calculated wrong".
- When I transfer my data from A-T-F Payroll to the 1099 forms, how do I set the program up to print 1099's that are greater than $600.00?
- When I try to access the program, I get the message "The Program is already running", "Use Alt-Tab to Find". What do I need to do?
- I am trying to install the program and I keep getting a warning that says: "RewriteBin File=DOSRUN.PIF IOError=5" What can I do to clear the error so that the program can be installed?
- Could you please tell me where I can view the licensing agreement for the 1099-Etc software? If our company has this software how many pcs can it be loaded on?
- Is your program compatible with Microsoft's new operating system (Vista)?
- When entering data, how do I set the program up so that the decimal point is automatically entered?
- Why would I setup different Users?
- What are the minimum system requirements to run your software?
- How can we get a replacement CD?
- Does this work under the windows NT operating system?
- On the "Select Payer" screen, the option to "Change Work Dir" is not present. What do I need to do?
- How can we delete entire companies from the 1099-etc program?
- How do I get the 1099-Etc manual?
- What is the maximum number of records that 1099-Etc can hold?
- What are the System Requirements?
Importing (31)
- How do I import 1099-MISC information from Quickbooks into the 1099-Etc program?
- I am currently using Great Plains Accounting software and was planning on exporting my 1099 info to Excel then importing into 1099 Etc. Will this work?
- Can I import my W-2 information from PeachTree to 1099-Etc to electronically file my forms?
- What happens to existing records when an Excel file is imported?
- Can your program import a Tab Delimited file?
- We need to import W-2 information from DacEasy. How do I do this?
- When we are importing from Excel we are receiving an I/O Error 103. How do we correct this?
- Do I need hyphens in the TINS in Excel before I import into the software?
- We need to produce W-2 forms for a client with 8000 employees. Is there a limit on the number of records that can be imported?
- Other than Quick Books, do you have the ability to import from any other accounting software?
- Will A-T-F Payroll import from QuickBooks 2002?
- How can I use your name formatting function on a file I have imported?
- When importing through the Import Assistant, how do I know what the field names mean?
- Can your system import from TAASC EasyAcct?
- Every time I try to import a Tab Delimited Text file I get an error message, "Range Check Error". What am I doing wrong?
- Can I import from Access or Excel? How?
- Can we import information from WinFiler 2000?
- How do I setup a Lotus file to import into the 1099-Etc program?
- When defining fields on the X-REF screen to import data from QuickBooks into A-T-F Payroll, I erroneously assigned the wrong ATF_NAME to a field. How can I change the ATF_NAME?
- Can I import from any other software? Specifically One Write Plus.
- I am trying to import data from a PRN File and keep getting the message: List index out of bounds (308). How do I correct this?
- Can AMS import from ACCPAC Windows version 4.2?
- Can we convert from Medlin Payroll to your software?
- Will your software allow us to import records from our accounting system?
- What file formats can be imported to software?
- Can I import into 1099-Etc from Peachtree?
- How can I find out the individual field names for 1009-MISC forms?
- We have several 1099s to correct and void. We would like to use the import function (from excel to a tab delimited text file) to do this. Is there a way to check the box for correction?
- Can I import into 1099-Etc from the Peachtree Accounting Software?
- We have used 1099-etc for many years. When we import from Quickbooks, new employees import just fine, but old employees do not get any address or name changes. Is there a way to make sure the new addresses and names get imported from Quickbooks?
- I would like to import W-2 data from Excel into the 1099-Etc program. How do I do this? Is there a format or template I need to use for the Excel file?
Installation (19)
- When I put the CD in I get an error message about the SPLASH program. How can I install?
- I just downloaded the new program and when I went to install, I got an error message "Setup Initialization Error: Setup cannot access required information file". What can I do?
- I need to reinstall the program for a prior year and cannot find my CD. How can I get a replacement CD for a prior year?
- I am trying to install the 1099-etc program. When I enter the Destination Directory, I get a message, "Path Invalid Check for Typos". What am I doing wrong?
- I want to install programs for 1995-1998 on a new computer. When I try to install from the diskettes I receive an error message, "RUNTIME ERROR 200". What can I do to fix this?
- How do I install the Full Update?
- When trying to install the software, I get a message that says "No free disk space". What do I do now?
- After downloading and installing the update, will I have to shut down and restart?
- When installing the 1099-Etc program, I receive the following error message, "Error renaming f:\\1099etc.w02\\amsfont.fnx". Why am I getting this?
- I just installed the early 4th quarter version of 1099-Etc. Is it ok to go ahead and enter 1099 recipient information and then update to the final version later?
- I recently re-installed the 1099-Etc software from source disks on a new computer. When I select a payer and form, I get an Error #266 (Invalid size) and the error message further says that there is a database record/buffer size mismatch. How can this be corrected?
- We have two computers in the same office. Can the software be installed on both computers?
- I installed the update and I get the the following message as I try to enter the program: "Augment Open Error 266. Call 1099-etc to prevent data loss".
- What is the best method of migrating your program/data from one machine to another? Can we simply copy the program folder or should we reinstall the program on the new servers and then copy the client folders?
- The program is asking for my Serial Number and Key Code. Where can I find these numbers?
- How do I install the Demo?
- Does the data transfer year to year?
- What are the System Requirements?
- Can I install the program on a network and multiple PCs?
Networking (6)
- Can the 1099-Etc program run on a network?
- We are looking to switch to a Linux-based network environment. Are there any known compatibility issues with Linux and the 1099-Etc software?
- When working in the software my computer locked up and I had to reboot. Now I get an error 32 - payer is in use. How can I fix this?
- We have a peer-to-peer network and have installed the 1099-Etc program on one computer. We installed the program on a second computer that is connected to the first one (peer to peer network), but when we try to change work directory, the program does not recognize the network. The network allows complete sharing of files. The new computer recognizes the other one and we can work freely with other programs. How do we solve the problem?
- We need to be able to access the program from one computer to another across a network, but I can't find the program listed on the network drive for that computer. What do I have to do to get it listed and to have an icon for it on the other computers desktop?
- How do I install 1099-Etc icons on the desktop or in the program menu at user workstations in a network environment.
Ordering (8)
- What if I do not wish to give my credit card online?
- I need 1099-Etc for the year 1997. Can it be downloaded from your website?
- I have updated my 1099 software for the year-end, and have pre-paid for the next year. However, since we prepaid the invoice we didn't receive a new serial number and key code for the new tax year. How do I obtain those codes from AMS?
- What is the price?
- Can I Print an Order Form from the Website?
- I am an existing customer and would like to add the E-File Direct Option. How do I add this feature to my existing program?
- We need our serial number and key. Can they be emailed to us so we can proceed with our install before the CD gets here?
- Do I have to order the software every year?
Payroll (83)
- I need to pay an employee a retroactive pay increase. How do I do this?
- We made a mistake and added one state too many in A-T-F Payroll. How can I delete it?
- I have an employee that needs to report taxes for 3 or more Locals on one check. How do I set this up in A-T-F Payroll?
- How do I get the base weeks to print on the New Jersey WR-30?
- How do you setup an employee to be exempt from withholding any Federal (FIT) and/or State (SIT)taxes?
- When entering exemptions in A-T-F Payroll, the program only goes up to 9. Is there a way to go higher?
- The SUTA Max Wages for our state has been raised to 9800.00 per employee. How do I change that?
- I am entering wages for employees who work in 2 states in the same week,for example, John has 40 hours; 30 from Delaware 10 from Maryland. How can I enter these so that the state w/h will calculate for each?
- How do I transfer amounts paid as royalties (Box 2)from A-T-F Payroll to the 1099-MISC form?
- How do I hide tagged employees?
- The state of Minnesota is requiring electronic filing of all unemployment tax returns. Does your program support this?
- How do I view the User Defined Fields examples?
- Is there a way to inactivate people who are no longer employees? I'd rather not see them in the list when I calculate paychecks.
- How do I change the marital status to Married, filing at a high single rate, in the employee's information?
- When entering information for 1099's in A-T-F Payroll, is there any way to differentiate between Income(Line 7) and Rents(Line 1)?
- I have accidentally deleted all of the employees for one of my clients I have setup in payroll. How can I get them back?
- How do I change the 941 mailing address, to the IRS, on the instruction sheet to my client
- How do I sort check entries on the browse screen in ascending rather than descending order?
- How can I export information to Excel?
- How would you handle a garnishment?
- How do I create a new Default check when the employee gets a raise?
- We are starting a new company and I need to get all my current employees entered into this new company. Can they be exported or do I need to reenter each person?
- Can I sort the Input screen by Social Security Number instead of by employee name?
- Is there a report that will generate payroll liabilities for each quarter?
- When updating the New Jersey employer rates for combined WF/HC (WorkForce & Health Care), the update we are entering is not saving. How can I update this field?
- When I export W-2 data from A-T-F Payroll to the Forms Menu, my state information is not exporting. How can I get this information to appear on the W-2s?
- The 943 Tax deposits are not transfering to the 943 form. How can I get this amount to transfer to the 943?
- In A-T-F Payroll, we have a client that needs to file a Schedule B with the 941 form. How do I get that form?
- I marked an item in the User Defined Field as exempt from Local Income Tax. How do I change this so that the field is no longer exempt from Local Income Tax?
- How do I print a Report for Local Taxes in A-T-F Payroll?
- I am entering checks in the A-T-F Payroll module. The Net Pay is not calculating properly. The deductions are being added to the Gross Pay instead of being subtracted from Net Pay. How do I correct this?
- How do I enter the Preparer's information for the 941 form in A-T-F Payroll?
- The employee's Default Check no longer displays. How do you change the default check on an employee?
- How do I setup an addition to net pay?
- What is the fee for filing 941 forms electronically?
- How do I setup a field in A-T-F Payroll for Taxable Tips?
- Why is the 941 Schedule B form not displaying the tax liability amounts?
- How do you set up the User Defined Field for Non-employee compensation on the 1099-MISC forms.
- I deleted the checks for all employee's! Can I get these checks back?
- In A-T-F Payroll, how do I get the Interim Federal and State Payroll Tax Payment client letters to print with instructions of what to pay at the end of a quarter?
- How do you enter the information needed for Third Party Sick Pay?
- How can I get my Ohio quarterly report to print "The number of Weeks worked"?
- Do I have to manually enter check numbers for them to appear on check register?
- How do I setup a salaried employee in A-T-Payroll?
- I was told that the Direct Tax software was built into the 1099-Etc program. How do I access this feature?
- How can I print a report showing a list of the 941 deposits?
- How do we get the A-T-F Payroll program to round to whole dollars for the Federal Withholding?
- How do I setup a field for a "Pre Tax deduction"?
- How do I setup a field to garnish a dollar amount from an employee's wages?
- Can I electronically file the 941 forms from your program?
- How do I change the Quarter Ending Date on a state form?
- Where would I enter the Re-Employment Service Fund Rate for the State of New york?
- How do I set up the program to have State Income Tax Withholdings for two States on one check?
- I have an employee who lives in one state (NJ) but works in another state (PA). This employee will need to pay the SITW in the state they live in(NJ), but they will have to pay the SUTA to the state that they work in (PA). How do I set this up in A-T-F Payroll?
- The SITW is not calculating any withholding on the paychecks. What am I doing wrong?
- A child employed by a parent is exempt from FICA, SUTA & FUTA until a certain age is reached. How do we handle it when a child reaches the age during the year?
- How do I delete a Default Check?
- How do I change the Banking information that prints on my MICR checks?
- How do I show an IRA contribution in the A-T-F Payroll program?
- How do you enter the prior year-to-date FUTA and SUTA information for an employee to avoid overpayment of state and federal unemployment taxes?
- In A-T-F payroll, will the program automatically fill in line 9 (EIC) on the 941?
- Can the program round the state withholding amounts to the nearest dollar?
- When trying to access a payer, I am receiving the following error: "This file has been edited with a newer version of the software. You will need to update to this version to access this Payer". How can I fix this?
- I need to setup a Non-Profit company in A-T-F Payroll. How do I mark the company as exempt from taxes?
- How do you delete a previously setup User Defined Field?
- How do I delete one employee from A-T-F Payroll?
- How do I enter multiple states in the A-T-F Payroll program?
- I have a client that has employees in different states. I need to know the mailing addresses of those states unemployment forms.
- I am trying to open a file from 2003 payroll but I cannot access the data. What do I need to do?
- How do I calculate the SITW when doing Payroll?
- I have an employer that pays the FICA taxes on his 942 employees. Can I set this up to calculate in A-T-F Payroll?
- Would you please advise me on what would be involved to set up a client for direct deposit of their paychecks.<br /> <br />
- How do I add a second hourly rate for a client?
- I am a CPA interested in starting a payroll processing business. Is there any restrictions on the software use in that respect?
- Can I input info for 1099's through the year, as I do for payroll? How? I have some workers who will receive both a W-2 and a 1099. How do I do this?
- New Jersey employers with more than 10 employees must file Form WR-30 electronically. Do you support this?
- Is the signature on the checks done thru the program or do they need to be signed manually?
- Can we export payroll data from A-T-F Payroll into Quickbooks?
- If we start using the A-T-F payroll software in the middle of the year, how do we update the employee year-to-date information so that all the maximum levels are honored?
- I would like to learn how to enter checks into the ATF Payroll portion of this software. These are payroll checks that have already been printed from the client\'s checkbook.
- I was on your website and am wondering if we can indeed, do live payroll and actually write the checks with ATF plus then will it go to a general ledger account? Such as Peachtree or even Quick Books. Is there any way to do this?
- Does ATF contain its own payroll tax tables?
- I would like to know how may companies and employees will I be able to setup using this software.
Printing (37)
Questions about printing and printer related issues.
- Is there a way to print address labels for all the employers only on your 1099 and W-2 programs?
- How do I setup duplex printing for W-2's?
- The 1099-MISC form have the recipient's instructions pre-printed on the back. Is there a way to print two recipients per page?
- Can I use an HP Deskjet 722 C with your program?
- I have a Minolta QMS Page Pro 1250W Laser Printer. Can I print the laser generated forms with this computer?
- Can we print the 1099 Recipient's Name and Address on the back side of the 1099 so the 1099-MISC could be mailed in a regular window envelope?
- I can no longer print the forms, only the data prints. How can I print the forms and the data?
- I am printing W-2's on a laser printer using pre-printed forms, do I need the Laser Generation Option in the software?
- We are considering purchasing the program but need to know if it will print the W-2 forms on double-wide dot-matrix forms.
- I cannot print forms on a Brother HL-1440 printer. What can I do?
- Can I use a Konica Minolta 1350W PagePro to print forms?
- How do I create a Table or Worksheet report on tagged records in the W-2/1099 Forms Module?
- I have an HP 4200 and I want to print W-2's to the manual feed tray. How do I do this?
- The FITW is no longer printing on the W-2 forms even though it appears on the Form Entry screen. How can I get this to print on the W-2 forms?
- How can I print multiple copies of the forms?
- We print W-2s using the Laser Generation Option. I need to move the entire form to the left (not just the data). How can I do this?
- I am unable to print to my new HP Color Laserjet 3600N. What could be the issue?
- I cannot print to my HP 3100 series printer. How can I change this?
- If you have 1099 information stored in different work directories can you print a master list of all recipients located in all work directories?
- I have had to change my margin alignments for the W-2s, is there a way to save these margin settings so that when I update the program I retain these changes?
- When printing a state form, why do question marks appear in the scan line?
- Is there a way to send the 1099INT form (the version using pre-printed form) to a .PRN or .TXT file instead of to a physical printer?
- When I print forms, the form prints fine but the data prints as "########". Any idea of what I should do?
- I am using an HP Laserjet 1012 for printing. I am getting a message on that says "Unsupported Personality: PCL". What am I doing wrong?
- I cannot seem to print the 4-up quadrant W-2's for the employees. I can print every other format but that one gives me error messages and when you view the forms the employer and employee names and addresses are missing but the dollar amounts are there.
- I have an HP 1100 Laserjet printer. When printing Reports, the words are dark but money prints very light. How can I get all the print darker?
- When printing, how do I get rid of frequent spool32 errors?
- I am experiencing small "g's" and "j's" being printed on the forms since replacing my HP laserjet 5 with a HP Laserjet 1000. What can I do to get rid of the "g's" and "j's"?
- Can the forms generated in your software be saved in pdf format? If yes, then how?
- Why can't I view reports and tax returns before printing? Why can't I print multiple copies of the tax returns?
- Do you have a driver available for a certain printer type?
- My bookkeeper has a BrotherMFC-5100C printer. Is there a way to get these forms to print onto this printer?
- I have Canon BJC2000 and 4300 printers. Do I understand properly that I cannot print unless I have HP or older Xerox models (or dot matrix)?
- I have an HP Laserjet 4 printer and I would like to print my pre-printed W-2s using the Manual Tray. How do I set this up?
- I have a Epson 777 inkjet printer. I am having trouble printing to it. Do I need a special driver or something to get it to print? It comes up under the printer box but the forms box still has a HP laser printer in it. What do I do?
- Will the Laser Generation option work with an Officejet or Inkjet printer?
- Can I print forms on blank paper with your program?
Printing Checks (23)
- Will checks from BEST Software, namely LCP98 work with A-T-F Payroll ?
- I am considering ordering blank check stock and printing MICR checks from my laser printer. Does 1099-etc have a preference as to whether the blank check stock should have a top check, middle check, or bottom check layout?
- I would like to know if we can write payroll checks in this program and have then transfer the information to the Quickbooks Program?
- How do I print checks for Federal and State Tax Deposits?
- What Check Type do I use to print quickbook checks from your program?
- How do I fax a paystub directly from my computer using a software package like WinFax, instead of printing it out and then faxing it?
- How do I move the printing UP on a check?
- I can't print the payroll checks on my Samsung ML-1740 series laser printer. Reports will print only if I go to view first then hit print from that screen. How can I print checks?
- Is it possible to print checks with only one voucher as opposed to the check type Y & Z options which print two vouchers?
- When printing checks, can I remove the "$" that prints?
- When I print the employee checks, I am prompted to enter a "Pay Period Date Range", however, this "Pay Period Date Range" does not stay on the checks for future printing. Is there anyway that we can retain that information?
- Can I print MICR checks with this software?
- I am printing MICR checks and on the check stock I purchased it is blank except for a Signature Line. Since the program prints a Signature Line, is there a way to stop the Signature Line from printing?
- I use Check Type "Y" to print MICR checks. Can I use Check Type "G" to print MICR checks?
- We installed a new printer and all of a sudden when we print paychecks, the numbers, column headers, and withholding descriptions do not line up in the boxes on the paystub. What is causing this?
- How can we print a regular check for someone who is set up for direct deposit, so it doesn't show "Non-Negotiable" in the signature line?
- Can I purchase blank check stock and have your program print the entire check?
- Where do we change what the next check number that will be printing on the checks from A-T-F Payroll?
- Is there any way to save an employee's paycheck/paystub to a PDF file so it can be sent via email?
- Can I print a voucher instead of a check?
- How can I change the print line on the checks for the name, amount etc? <br />
- I have checks that were ordered for printing payroll checks. Check Type "H" in your system best matches the checks that I have. Is there any way to align the checks for a better match?
- How can I find out what type of Check layouts your program supports?
Quickbooks (15)
- One of my payers has a Cat_Name list with over 100 items no longer being used. Can I delete these from the X-ref file?
- Can we import from Quickbooks 2004?
- I am importing from QuickBooks 2006 and cannot find the IIF and the TAB files that I created. Where are these located?
- Can payroll information be imported from a Quickbooks Accountants file (.QBA)?
- I imported a QuickBooks file into an A-T-F Payroll twice for a payer and now my W-2s show double the actual amounts. How can I correct this?
- We are importing from QuickBooks into A-T-F Payroll. When imported into your program, new CAT_NAMES are established automatically. How do we define the ATF_NAME for these new CAT_NAMES?
- Using Quickbooks Pro 2001 I have approx 1,000 1099's to produce. These are not employees so info is not in the payroll area. Can the 1099-Etc program import this information so that I can file electronically?
- Do I import payroll data from Quickbooks 2007 the same as Quickbooks 2006?
- I have attempted to import a quickbooks file into A-T-F Payroll. This client has employees in several states. I cannot get the state information on withholding, disability and unemployment to import. I would like to use A-T-F Payroll to complete the state forms. Clients with employees in only one state import from quickbooks without any problem.
- I have QuickBooks Pro 2000. Can I import the 1099 information from QuickBooks to your software?
- We are using Quickbooks 2006. I am following your new importing directions and whenever I try to import the employee information (IIF File), I get a "Range Check Error". How do I fix this?<br /> <br />
- Can I import data from QuickBooks 2006 into A-T-F Payroll?
- I am trying to import information from Quickbooks into the A-T-F Payroll. The Employee information is transferring but no actual check data is transferrring. What am I doing wrong?
- Can I import from Quickbooks 2004?
- How do I import employees and data into the A-T-F Payroll program from QuickBooks 2001 ?
Reports (10)
- I want to include Box 14 on the W-2 form on the Table Report. How do I set this up?
- Can 1099 etc handle the reporting of cafeteria plans?
- How can I print out the personal information, (name, address, date of birth, SSN, date hired, etc) for each employee?
- Is there any option in payroll software to print a report showing New Employees?
- I need to print a report for one employee that will list their checks. How do I do this?
- We have multiple Payers in the W-2/1099 Forms Menu and many of these Payers have the same Recipients. Is there Report that I can run to find these duplicate Recipients for all Payers?
- I have a client who is a Semi-Weekly depositor; thus line 17 of Form 941 should not print and yet it is. How do I correct this?
- Can Report F print the name on the same line as the wages?
- How do I print a report for only one employee only?
- How do I print a report that shows Overtime Hours as well as Overtime Pay?
Tax (2)
Questions about the way the 1099-etc software handles tax calculations, prints tax forms, or anything else tax related.
Transferring (3)
- When transferring from a prior year, the 1099-R money amounts do not come over; only the payer and employee information. Is there any way to change this? Thanks, Steve Darnell Serial number 5E623PLX
- We are running out of space on our C: drive, and I'd like to transfer/reinstall the 1099 software on the D: drive, where there is more room. What is the best way to move this over, and modify the icons and menu commands so that they will still work?
- Does the data transfer year to year?
Year-End (2)
Questions that relate to year-end tax filing.
