AMS Support knowledge Base - General / Misc
- I installed the program on a new computer and the screen size for the program is much smaller than it was on the old computer. How can I change it to appear bigger?
- Is there a way to export my payroll data into Excel or any other program?
- Can I download the update to several floppies?
- What type of Mailing Labels does your program support?
- On the Form Entry screen, the button labels across the bottom, "Prev, Next, Add", etc, are displayed in nonsense characters. How can I fix this?
- Can I change the Font on the Client Letters?
- When I print a form or report I get 30 copies of page 1, 30 copies of page 2.... Where is the place to change the number of pages printed?
- Is there a way I can import the firm logo into the client letter?
- How do you delete a User?
- How can I print a list of our payees to check for duplicates?
- How do I export the W-2/1099 forms data to a file that can be opened with Excel?
- How do you transfer employees from A-T-F Payroll to the Forms Menu to input 1099-R amounts?
- How do I change my Work Directory?
- How can I transfer this just one Payer from a prior year to the cureent year?
- Can I allow employees access to only one form in the W-2/1099 Forms module?
- Can I merge checks and deposits from one payer to another payer?
- I need to restore the client letter file for the 1099 Letter. How do I do this?
- I cannot access the Help file in the program. How can I fix this?
- I would like to set up a password to secure my program. Can you direct me on this issue?
- When I print forms I get an error message, "Class not registered". What is the problem?
- How can I learn more about the software?
- How do I edit the client letters in the system?
- We are having conflicts when running innoculateIT virus scan and our 1099 program. Printing causes the program to freeze. Has anybody reported any problems with that?
- What is your Forms-Etc program?
- I entered duplicate payroll check in the previous quarter. I would like to adjust this error by entering a negative payroll check, however the program gives me an error which reads "Negative check may cause the base wages for SUTA, FUTA and FICA to be calculated wrong".
- When I transfer my data from A-T-F Payroll to the 1099 forms, how do I set the program up to print 1099's that are greater than $600.00?
- When I try to access the program, I get the message "The Program is already running", "Use Alt-Tab to Find". What do I need to do?
- I am trying to install the program and I keep getting a warning that says: "RewriteBin File=DOSRUN.PIF IOError=5" What can I do to clear the error so that the program can be installed?
- Could you please tell me where I can view the licensing agreement for the 1099-Etc software? If our company has this software how many pcs can it be loaded on?
- Is your program compatible with Microsoft's new operating system (Vista)?
- When entering data, how do I set the program up so that the decimal point is automatically entered?
- Why would I setup different Users?
- What are the minimum system requirements to run your software?
- How can we get a replacement CD?
- Does this work under the windows NT operating system?
- On the "Select Payer" screen, the option to "Change Work Dir" is not present. What do I need to do?
- How can we delete entire companies from the 1099-etc program?
- How do I get the 1099-Etc manual?
- What is the maximum number of records that 1099-Etc can hold?
- What are the System Requirements?
