I just downloaded the new program and when I went to install, I got an error message "Setup Initialization Error: Setup cannot access required information file". What can I do?

You may still have the program running.  If you do you need to close the program.  If you don't have the program running shut your computer off wait for a few seconds and turn your computer back on and try it again. 


Contact Information

  • Address
    Advanced Micro Solutions, Inc
    1709 South State Street
    Edmond, OK 73013-3633
  • Email
    info@1099-etc.com
  • Phone
    Sales and Non-technical Information
    (800) 536-1099

    Customer and Technical Support
    (405) 340-0697
  • FAX
    Orders and Registration
    (800) 519-1174

    Software Technical Support
    (800) 578-1780

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