Customer Support

If you're having a problem with the software, or you have a question about using the software, we are here to help.

Steps to solving your problem

  1. First, you will want to visit the Frequently Asked Questions to read some of the most commonly asked support questions.
  2. The Support Knowledge Base is a large database of informative questions and answers. There is a good chance your question has been answered here!  This list will grow daily as we answer new questions that are sent to us.
  3. If you are not able to find the answer to your question in the list, try Searching for it instead, as the categories we place solutions in may not be the same as what you would have used.
  4. If searching still fails to provide you with an answer please do not hesitate to Contact Us and ask our support staff your question. We are happy to help!

Get The Latest Version of the Software

One of the first things that will be suggested to correct a software problem is to download and install the latest version of the 1099-Etc software. Click here to determine if you're running a current version.

Other Downloads

Advanced Micro Solutions provides a number of useful utilities and importers that you may prove helpful in doing your work.  See the full list.


Contact Information

  • Address
    Advanced Micro Solutions, Inc
    1709 South State Street
    Edmond, OK 73013-3633
  • Email
    info@1099-etc.com
  • Phone
    Sales and Non-technical Information
    (800) 536-1099

    Customer and Technical Support
    (405) 340-0697
  • FAX
    Orders and Registration
    (800) 519-1174

    Software Technical Support
    (800) 578-1780

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