If you’re having a problem with the software, or you have a question about using the software, we are here to help.

Steps to solving your problem

1. First, you will want to visit the Frequently Asked Questions to read some of the most commonly asked support questions.
2. The Support Knowledge Base is a large database of informative questions and answers. There is a good chance your question has been answered here! This list will grow daily as we answer new questions that are sent to us.
3. Form Instructions and Publications.
4. If you are not able to find the answer to your question in the list, try typing your question in the Search Box at the top of the page, as the categories we place solutions in may not be the same as what you would have used.
5. If searching still fails to provide you with an answer please do not hesitate to Contact Us and ask our support staff your question. We are happy to help!

Get The Latest Version of the Software

One of the first things that will be suggested to correct a software problem is to download and install the latest version of the 1099-Etc software.