When printing forms, the form prints fine but the data prints as "########", how can this be corrected?

When the data prints as # signs it indicates that either the Program or the Laser Generation Module is not enabled. If the program and/or the Laser Generation Module has been purchased then we just may need to re-serialize your program. To do this at the Main Menu, select Utilities>Program System Utilities>Serialize Program (requires Key Code). Enter your Serial Number and click on Serialize Now and follow the prompts.   If you need to purchase the program and/or the Laser Generation Module call our Sales line (800-536-1099). 

Contact Information

  • Address
    Advanced Micro Solutions, Inc
    1709 South State Street
    Edmond, OK 73013-3633
  • Email
  • Phone
    Sales and Non-technical Information
    (800) 536-1099

    Customer and Technical Support
    (405) 340-0697
  • FAX
    Orders and Registration
    (800) 519-1174

    Software Technical Support
    (800) 578-1780

Nelco, When Company Counts

AMS recommends Nelco for all your laser tax form needs.

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